Terms & Conditions

TERMS & CONDITIONS Effective Date: 7 October 2026 Last Updated: 7 October 2026 1. ABOUT THE BUSINESS These Terms & Conditions ("Terms", "Agreement" or "Terms & Conditions") govern access to and use of the services, programmes, seminars, workshops, coaching, training, educational material, digital content and other business-development services provided by: M/s Strategy Incorporation A Proprietorship Firm Proprietor: Suniel Katheria AB-57, Shalimar Bagh, New Delhi – 110088, India Website: www.mbbc.in Email: sunielkatheria@gmail.com Phone: +91-9910239939 M/s Strategy Incorporation may provide its services under the brand/name MBBC – मूलनिवासी बहुजन बिजनेस कोच and/or any other brand or programme name operated by the Proprietor. By accessing our website, registering for a programme, attending a seminar, purchasing a service, joining a community, making payment, or otherwise using our services, you acknowledge that you have read and agreed to these Terms. If you do not agree with these Terms, you should not purchase or use our services. --- 2. NATURE OF OUR SERVICES MBBC / Strategy Incorporation provides business education, business coaching, mentoring, training, seminars, workshops, strategic guidance, educational resources, networking opportunities and related services. Depending upon the programme purchased, services may include: Business coaching and mentoring. Business-startup guidance. Business strategy and planning. Sales, marketing and customer-development training. Entrepreneurship and business mindset training. Leadership and management guidance. Business-growth and productivity training. Online seminars and workshops. Offline seminars, meetings and events. Digital educational content, videos, presentations, templates and documents. Business networking and community activities. Personalised business guidance where specifically included in the purchased programme. Other educational or business-development services described at the time of purchase. The exact scope, duration, number of sessions, deliverables and access rights shall depend upon the particular programme or service purchased by the Client. --- 3. IMPORTANT BUSINESS DISCLAIMER Our programmes are intended to provide education, information, coaching, mentoring and strategic guidance. We do not guarantee that any Client will: achieve a particular income; make a particular profit; obtain a particular number of customers; start or successfully operate a business; achieve a particular turnover; recover the amount paid for a programme; receive funding, investment or a loan; achieve any particular business result. Business results depend on numerous factors, including the Client's efforts, execution, capital, market conditions, industry, competition, location, skills, decisions and other circumstances beyond our control. Any examples, testimonials, case studies, income figures or success stories presented by us are illustrative of individual experiences and should not automatically be understood as a promise or guarantee of similar results. The Client remains solely responsible for business decisions and implementation. --- 4. REGISTRATION AND CLIENT INFORMATION Where registration is required, the Client agrees to provide information that is accurate, complete and current. The Client is responsible for: Providing correct name, mobile number and email address. Providing correct payment and billing information. Keeping login credentials confidential where applicable. Not sharing paid programme access with unauthorised persons. Informing us promptly if unauthorised access is suspected. We may refuse, suspend or cancel access where information provided by a Client is materially false, fraudulent or misleading. --- 5. PROGRAMME ACCESS Access to a programme is personal to the registered Client unless otherwise expressly stated in writing. A Client shall not: transfer programme access to another person; sell or commercially distribute programme material; share paid login credentials; upload proprietary programme material to public platforms; reproduce or distribute training material without written permission; record or distribute private coaching sessions without permission. Where a programme specifically permits access by multiple employees or team members, such access shall be governed by the terms communicated for that programme. --- 6. SEMINARS, WORKSHOPS AND EVENTS Participation in seminars, workshops and events is subject to registration and, where applicable, payment and confirmation. The Company reserves the right to: change the date or time of an event; change the venue; conduct an event online instead of offline; replace a speaker or trainer; modify the programme schedule; postpone an event due to circumstances beyond reasonable control. Where a programme or event is rescheduled by us, reasonable alternative arrangements may be offered. The Client is responsible for attending the event at the communicated date and time and for maintaining suitable internet connectivity and equipment for online events. --- 7. ONLINE PROGRAMMES AND TECHNICAL REQUIREMENTS For online services, the Client may require: a smartphone, computer or other compatible device; stable internet access; a valid email address; WhatsApp, Zoom, Google Meet or other specified application, where applicable. Technical problems originating from the Client's device, internet connection, electricity supply or third-party software shall generally not be treated as failure to provide the service. Where reasonably possible, we may provide an alternative session or access arrangement at our discretion. --- 8. PAYMENT TERMS Programme fees shall be communicated before purchase. Payment may be made through the payment methods made available by Strategy Incorporation. Unless otherwise agreed in writing: Payment must be completed within the prescribed time. Access may be withheld until payment is successfully received. Where instalments are offered, each instalment shall become payable on its agreed due date. Failure to make an instalment payment may result in temporary suspension of programme access. Taxes, where applicable, shall be charged in accordance with applicable law. A payment receipt/invoice may be issued electronically. --- 9. CANCELLATION AND REFUND POLICY Refund eligibility shall depend upon the specific programme purchased and the refund terms communicated at the time of purchase. Where a refund is permitted: The request must normally be submitted in writing to sunielkatheria@gmail.com. The Client may be required to provide transaction/payment details. Refunds, where approved, shall normally be made through the original payment method or another reasonable method. Applicable payment-gateway charges, transaction charges or amounts relating to services already delivered may be treated in accordance with the specific programme's published refund terms and applicable law. Where a programme is substantially customised for a Client, the refund terms may differ and will be communicated before or at the time of purchase. A refund policy applicable to a particular programme shall prevail over a general statement in these Terms to the extent of any inconsistency. No refund term shall be interpreted as removing any right or remedy that cannot lawfully be excluded under applicable Indian law. --- 10. MISSED SESSIONS AND RESCHEDULING If a Client fails to attend a scheduled coaching session, seminar or consultation without reasonable prior notice, the session may be treated as utilised. Where rescheduling is permitted, it shall be subject to availability. Repeated absence, late arrival or failure to respond may affect the programme timeline. We may, at our reasonable discretion, provide a make-up session in exceptional circumstances. --- 11. CLIENT RESPONSIBILITIES Clients are expected to: Participate honestly and respectfully. Provide information reasonably necessary for coaching or consulting. Complete agreed activities and assignments. Attend scheduled sessions. Communicate professionally with trainers, coaches, staff and other participants. Follow applicable laws. Protect confidential information belonging to other participants. Use programme resources only for lawful purposes. The quality of a coaching or consulting engagement may depend substantially upon the Client's participation and implementation. --- 12. PROHIBITED CONDUCT Clients shall not use our services for: fraud or deception; unlawful activities; harassment or threats; abusive or discriminatory behaviour; impersonation; unauthorised recording; unauthorised redistribution of paid content; infringement of intellectual-property rights; distribution of malware or harmful material; unauthorised access to our systems; activities intended to damage our business, website or community. We may suspend or terminate access where there is a reasonable basis to believe that these Terms have been materially violated. --- 13. INTELLECTUAL PROPERTY All intellectual property relating to our programmes and services remains the property of M/s Strategy Incorporation, the Proprietor, or the respective third-party rights holder, as applicable. This may include: course content; training presentations; videos; audio; PDFs; worksheets; templates; business frameworks; manuals; photographs; graphics; logos; trademarks; website content; written material; recorded sessions; proprietary methodologies; programme structure and educational material. Purchase of a programme does not transfer ownership of our intellectual property to the Client. Unless we provide written permission, the Client shall not: copy; reproduce; publish; resell; sublicense; distribute; commercially exploit; modify for resale; upload publicly; train another commercial programme using our proprietary materials. Reasonable personal use of materials provided as part of a paid programme is permitted subject to the programme terms. --- 14. RECORDINGS, PHOTOGRAPHS AND TESTIMONIALS Where seminars or events are recorded, photographed or documented, participants may appear incidentally in such recordings or photographs. Where we seek to use an identifiable Client testimonial or specific personal statement for promotional purposes, appropriate permission/consent will be obtained where required. Clients should not record, reproduce or distribute private coaching sessions or confidential discussions without prior permission. --- 15. CONFIDENTIALITY During coaching, mentoring, seminars or networking activities, Clients may receive or share confidential business information. Clients agree to make reasonable efforts to protect confidential information belonging to other participants and the Company. However, Clients should not disclose highly sensitive information during group sessions unless they are comfortable doing so. The Company will handle personal data in accordance with its applicable Privacy Policy and law. --- 16. THIRD-PARTY SERVICES We may use or recommend third-party services such as: Zoom; Google Meet; WhatsApp; payment gateways; website hosting providers; email providers; software platforms; event venues; technology providers. Third-party services are governed by their respective terms and privacy policies. We do not guarantee the uninterrupted availability, security, performance or suitability of a third-party service beyond our reasonable control. --- 17. DATA PROTECTION AND PRIVACY We may collect information such as: name; mobile number; email address; billing information; programme registration details; communications with us; information voluntarily provided during coaching; technical information required for website/service operation. Personal data will be processed for legitimate business purposes such as: providing services; processing registrations and payments; communicating with Clients; providing customer support; improving programmes; maintaining records; preventing fraud or misuse; complying with legal obligations. We will handle personal data in accordance with our Privacy Policy and applicable Indian data-protection requirements. India's Digital Personal Data Protection framework and the notified 2025 Rules provide the current statutory framework, with provisions coming into force on a phased timeline. A separate Privacy Policy should therefore be maintained on www.mbbc.in and read together with these Terms. --- 18. BUSINESS INFORMATION IS NOT PROFESSIONAL ADVICE Our services are educational and advisory in nature. Unless expressly stated otherwise, our services do not constitute: legal advice; tax advice; accounting advice; investment advice; medical advice; financial advice; securities advice. Clients should obtain advice from an appropriately qualified professional where a matter requires specialised professional advice. --- 19. NO GUARANTEE OF BUSINESS SUCCESS The Client acknowledges that business success cannot be guaranteed. Any strategy, suggestion, framework, example or recommendation provided by us must be evaluated by the Client in light of their own circumstances. The Client is responsible for deciding whether and how to implement any recommendation. --- 20. LIMITATION OF LIABILITY To the maximum extent permitted by applicable law, Strategy Incorporation shall not be responsible for indirect, incidental, special or consequential losses arising from the Client's business decisions or implementation of information provided through our services. We shall not be responsible for: loss of profits; loss of business opportunities; loss of anticipated revenue; business interruption; market changes; third-party actions; internet or technology failures outside our reasonable control. Nothing in these Terms shall exclude or restrict liability where such exclusion or restriction is prohibited by applicable law. --- 21. FORCE MAJEURE We shall not be responsible for delay or inability to provide services caused by circumstances reasonably beyond our control, including: natural disasters; fire; epidemic/pandemic; governmental restrictions; war; civil disturbance; strikes; internet or telecommunications failure; major technology failures; power failure; third-party platform failures. Where reasonably possible, we shall attempt to provide an alternative arrangement. --- 22. SUSPENSION OR TERMINATION We may suspend or terminate access to a programme or community where a Client: materially breaches these Terms; engages in abusive or threatening conduct; commits fraud; repeatedly fails to make required payments; unlawfully distributes proprietary material; attempts to compromise our systems; materially harms the safety or integrity of our community. Where appropriate and reasonably practicable, we may provide notice and an opportunity to remedy the breach. Termination does not automatically extinguish payment obligations that accrued before termination. --- 23. CHANGES TO SERVICES Strategy Incorporation may update, modify or improve its programmes, content, delivery methods and website from time to time. Where a material change substantially affects an already-purchased programme, we will endeavour to communicate the change and, where reasonably appropriate, provide an alternative arrangement. --- 24. CHANGES TO THESE TERMS We may update these Terms to reflect: changes in our services; changes in technology; changes in business practices; changes in applicable law; security requirements. The latest version will be published on www.mbbc.in. The "Last Updated" date at the beginning of these Terms will indicate the latest revision. --- 25. GRIEVANCE / CUSTOMER SUPPORT For questions, complaints, refund requests or service-related concerns, Clients may contact: M/s Strategy Incorporation Attn: Suniel Katheria, Proprietor AB-57, Shalimar Bagh, New Delhi – 110088 Email: sunielkatheria@gmail.com Phone: +91-9910239939 Website: www.mbbc.in We encourage Clients to first contact us directly so that reasonable efforts can be made to resolve the matter. --- 26. DISPUTE RESOLUTION In the event of a dispute, the parties should first attempt to resolve the matter amicably through written communication. If the dispute cannot be resolved amicably, either party may pursue remedies available under applicable Indian law. Nothing in these Terms is intended to prevent a consumer from exercising a statutory right or remedy that cannot legally be waived or restricted. --- 27. GOVERNING LAW AND JURISDICTION These Terms shall be governed by the laws of India. Subject to any mandatory jurisdiction or remedy available under applicable consumer or other law, disputes shall be subject to the jurisdiction of the competent courts/authorities having jurisdiction over New Delhi, Delhi. --- 28. SEVERABILITY If any provision of these Terms is held to be invalid, unlawful or unenforceable, that provision shall be modified or severed to the minimum extent necessary, while the remaining provisions shall continue to remain effective. --- 29. ENTIRE AGREEMENT These Terms, together with the applicable programme description, order/registration information, payment terms and Privacy Policy, constitute the understanding between the Client and Strategy Incorporation regarding the relevant services. Where a specific written agreement has been entered into for a particular Client or programme, that agreement shall prevail to the extent of any inconsistency. --- 30. ACCEPTANCE By registering for, purchasing, accessing or participating in any programme, seminar, workshop, coaching session or other service offered by Strategy Incorporation / MBBC, the Client confirms that: They have read and understood these Terms. They agree to comply with these Terms. They have provided accurate information. They understand that business results are not guaranteed. They understand the applicable payment and refund terms. They agree to use the programme material only as permitted. They understand that their own implementation and business decisions remain their responsibility. M/s Strategy Incorporation Proprietor: Suniel Katheria AB-57, Shalimar Bagh, New Delhi – 110088 Website: www.mbbc.in Email: sunielkatheria@gmail.com Phone: +91-9910239939 © 2026 M/s Strategy Incorporation / MBBC. All Rights Reserved